ISO 20000 Gap Analysis

See how close your information technology processes are to the ISO 20000 Information Technology Service Management System standard, the only certifiable standard.

ISO 20000 Gap Analysis

Gap analysis is carried out by determining the differences between the current situation and the targeted situation in businesses or organizations that want to comply with a certain standard (may be an internationally accepted standard or group company policies and standards). The results of the gap analysis can also be evaluated as deriving the requirements for reaching the targeted point.

Many processes, measures, controls or plans that you carry out in your organization without adhering to any standard include the requirements of the ISO 20000 standard or other standards. BTYÖN aims to analyze the current situation in its organization with the ISO 20000 gap analysis study, identify the deficiencies and reveal the strengths and weaknesses of the current structure for a certification target or the completion target of your relevant project in the near future.

With the gap analysis, it is aimed to examine your business with a second eye and the gap analysis report will be an indicator for resource planning for the investments to be made. As a result of the difference analysis, the efforts and project details that will form the basis for ISO 20000 studies are clarified.

For more information

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